Refund & Return Policy
We strive to provide high-quality astrology services and genuine gemstone products. Please read our refund policy carefully before making a purchase.
Request Initiated
Customer submits return/refund request through our contact or support channel.
Verification
We verify the product condition (for physical items) or service status (for consultations/training).
Approval
Eligible refund requests are reviewed and approved within 2–3 working days.
Refund Processed
Once approved, the refund is processed and credited within 5–7 business days.
Eligibility for Refunds
Refunds are applicable only for damaged, defective, or incorrect products delivered. The request must be raised within 48 hours of delivery with proper proof (images/videos).
Non-Refundable Services
Astrology consultations, training programs, and personalized services are non-refundable once delivered, as they are based on time, expertise, and spiritual guidance.
Gemstone Policy
Gemstones are natural products and may vary slightly in color or texture. Such variations are not considered defects and are not eligible for refunds.
Astrology Disclaimer
Astrology is based on belief systems and interpretations. Results may vary from person to person. Refunds are not provided based on dissatisfaction with outcomes.
Need Help?
If you have any questions regarding refunds or returns, feel free to contact our support team. We are here to assist you.